Frequently Asked Questions
Shipping & Returns
Yes, we offer free shipping in the United States and Canada on orders over $100. For all other countries, please initiate the checkout process to see your unique 'free shipping' threshold.
We stand behind our products and offer free and easy returns. You'll receive a free return shipping label to easily send your order back to us. Once received and cleared by our team, we'll process a full refund of your order. Please note any shipping fees are non-refundable.
Our team aims to fulfill all orders within 48 hours, followed by the following shipping times:
- Canada: 2 to 7 Business Days
- United States: 3 to 8 Business Days
- International: 10 to 25 Business Days
Subscriptions
Please contact our team on live chat and we'd be happy to make any edits on your existing subscription. We can skip an order, reschedule an order, add/remove items to your subscription or cancel your subscription.
None at all, feel free to pause, cancel or skip an order whenever you like. No commitments.